• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎09-25-2022 02:23 AM - last edited on ‎09-25-2022 07:03 AM by

HP Recommended
Product: HP DeskJet 2630 All-in-One Printer
Operating System: Microsoft Windows 7 (64-bit)

I've just moved and no longer have WiFi. I've found posts saying yes you can use an instant ink printer through a mobile hotspot (even though not ideal) but no one saying how to actually connect it. Can anyone give me instructions please? Deskjet 2630 - no touchscreen. I've tried doing it through the HP app on my laptop but it just goes round in circles and won't connect. I can't understand what the difference is, an Internet connection is an Internet connection surely?! As long as my laptop is connected to the Internet somehow surely the printer should be able to connect through it? When i log in to my instant ink account on my phone with the printer turned on, it seems to update my account & show it's connected so why won't it print?! Driving me nuts! 

Thanks:-)

1 REPLY 1

‎10-08-2022 04:27 AM

HP Recommended

Hi @LaPiff
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you wanted to know if instant ink printer can work on mobile hotspot.

 

Please note that instant ink printer works only when connected to the router. It will not work when connected to mobile hotspot.

 

You may refer to this document for more details.

 

Let me know if this works.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.