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‎08-03-2022 07:54 PM - last edited on ‎08-04-2022 07:22 AM by

HP Recommended
Product: HP ENVY 6458e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

The cartridge is hp intant ink all estimated levels drop evenly though the prints are red and yellow heavy the levels are all the same is the printer unable to track different color levels?

2 REPLIES 2

‎08-04-2022 11:22 PM

HP Recommended

The color levels are matched in both the android and windows smart apps a print out form the printer is also all the same levels. I can't remember if the original and store bought cartridges I got while I waited for the instant ink cartridges to arrive did the same. Was wondering if this normal? Or maybe caused by the chip shortage in the news maybe they combined the color monitoring to spread out there supplies.

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‎08-07-2022 05:09 PM - edited ‎08-07-2022 05:13 PM

HP Recommended

HP printers that use tri-color cartridges [all HP Envy models] and report ink levels show the levels of the lowest chamber since the cartridge needs to be replaced when the first ink chamber runs out.  

 

Printers with individual ink cartridges for each color will report ink levels separately. 


Bob Headrick,  HP Expert

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