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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP ENVY 6458e All-in-One Printer
Microsoft Windows 10 (64-bit)

The cartridge is hp intant ink all estimated levels drop evenly though the prints are red and yellow heavy the levels are all the same is the printer unable to track different color levels?

2 REPLIES 2
HP Recommended

The color levels are matched in both the android and windows smart apps a print out form the printer is also all the same levels. I can't remember if the original and store bought cartridges I got while I waited for the instant ink cartridges to arrive did the same. Was wondering if this normal? Or maybe caused by the chip shortage in the news maybe they combined the color monitoring to spread out there supplies.

HP Recommended

HP printers that use tri-color cartridges [all HP Envy models] and report ink levels show the levels of the lowest chamber since the cartridge needs to be replaced when the first ink chamber runs out.  

 

Printers with individual ink cartridges for each color will report ink levels separately. 


Bob Headrick,  HP Expert

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