Hp Ink Robbery

[rtaussig]

I needed to print a bunch of documents. I upped my prescription from 100 to 1500 pages for two months and lowered it back to 100.  The info said I would be charged the normal rate $ 8.51 but guess what? THE BILL WAS for 1000 pages $66.02.  I have. It found any way to talk to a human, I HATE AI. How can I get them to lower the charges. 

[Dragon-Fur]

@rtaussig 

Welcome to the HP Community --

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@rtaussig wrote:

I needed to print a bunch of documents.

I upped my prescription from 100 to 1500 pages for two months and lowered it back to 100.  

The info said I would be charged the normal rate $ 8.51 but guess what?

THE BILL WAS for 1000 pages $66.02.  I have.

It found any way to talk to a human,

<> . How can I get them to lower the charges. 

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Your best option might be to contact Instant Ink directly --

You will need someone with access to your private account information to help sort next steps.

Perhaps take a look at the Terms of Service and then contact Instant Ink Support when the office is open in your region.

Examples of the Terms of Service Contract for various regions

NOTE: Terms of Service Document includes phone contact information

 Instant Ink - Terms of Service - USA

 Instant Ink - Terms of Service - Canada

 Instant Ink – Terms of Service - UK

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  -- Contact Instant Ink Support --

Can't stand it?

Want to skip all the watching and reading --

Need or want to complain, explain, or ask for help?

It might be faster for you to contact Instant Ink Support directly.

Depending on the region, the website posts limited Saturday hours in addition to Mon-Fri hours.

-- Dragon Suggests --

1)  Contact Instant Ink Support -

Open

 HP Instant Ink Support - Website

Click the Flag near the bottom of the page to update the region / country.

  Scroll up / down to "Additional Support"

  Check phone and days / hours of operation.

OR

2)  Wait here for a Community Agent to find your request and answer your Instant Ink and Plan related questions.   NOTE >> Instant Ink Support and HP agents can access private information.

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

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