Hp+ activation

[Cpjog]

I accidentally activated HP+ and now printer will only print with genuine HP ink. 😳

[Cpjog]

Why can't  HP+ be cancelled 

[Dragon-Fur · Accepted solution]

@Cpjog 

Welcome to the HP Community --

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@Cpjog wrote:

I accidentally activated HP+ and now printer will only print with genuine HP ink.

Why can't  HP+ be cancelled 

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HP+ makes permanent changes to the way you use and manage your printer.

The HP+ service / contract is indeed optional.

The HP+ contract cannot be cancelled -- Why? -- Perhaps because HP has made a policy decision that makes enabling HP+ permanent.  ?

One of the changes is the requirement for HP genuine ink cartridges for the life of the printer.

and

Another change sets the Firmware Updates to "Automatic".

and

If the printer is new, an extra year of hardware warranty is added.

HP+ adds extra features, for example, Print Anywhere (remote printing).

Another example -- Added features:

HP+ adds OCR (Editable PDF) and other scan features to HP App / HP Smart.

-- What can be done? --

Unknown — the HP+ contract, if it can be changed or reversed, is not something for which the HP Community can provide a solution.

I will forward your concerns to our Moderators -- Should there be a response, the agent will post here before using other methods to contact you.

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-- Details / Examples --

-- Reminders --

• Enabling HP+ makes permanent changes to the way you use and manage your printer.  READ the details before enabling HP+ on your printer.

• ⇶  HP Instant Ink and HP+ are separate services and contracts.

• -- Important -- An HP Instant Ink subscription is not required as part of the HP+ setup or the HP+ service contract.

• ⇶  HP Instant Ink can be cancelled – Go to HP Instant Ink Support - Website 

HP+ > Benefits, Requirements, Your Responsibilities

READ about HP+

 HP+ Printing – Website / Information / FAQ

Scroll down on page to “Top Questions”

READ – Do not skip section Is HP+ Worth It?

HP Tech Takes - What is HP+, How to Get it, and its Benefits

Set up Printer / Optionally enable HP+

HP+ printer setup help

 Read >>> About HP Smart Advance for HP printers

HP Smart Advance enhances the HP app experience by including additional features and tools, such as Advanced Scan, Advanced Shortcuts, and Print Anywhere. HP app settings and features vary by device, printer model, and country/region.

-- Note --

To access the HP Smart Advance features, your HP+ enabled or eligible non-HP+ printer must be set up in the HP app with an HP account. For more information, go to HP printer setup (HP app).

-- HP Smart Advance features --

HP Smart Advance includes the following enhanced features and tools:

• Advanced Scan includes automated scan quality features, Advance Presets, and conversion tools to work with text from images. For more information, go to Using advanced scanning features (HP app).
• Advanced Shortcuts includes Save as Text Files and Smart File Name settings. For more information, go to Use HP app Shortcuts.
• Print Anywhere allows you to send a print job to your printer from anywhere. For more information, go to Print Anywhere with the HP app.

 -- Advanced Scan - Notes - Details --

 HP printers - Using advanced scanning features (HP App)

-- Read all, including the FAQs --

• What is the HP Smart App and its requirements?
• What if my cloud printer is missing, offline, or unavailable in the HP Smart app?
• What do I do if the advanced scan features are missing (HP Smart app)?
• Which non-HP+ printers are eligible for Print Anywhere?

-- Remote Printing --

If not done, follow up by reading the appropriate FAQ section in HP Printers - Print Anywhere with the HP App

-- Examples --

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Print Anywhere - Used with HP Smart / HP App

 “HP Smart / HP Connected” Account - Printers added to ePrint / Print Anywhere

Management / Options

HP Smart / HP Connected

Note:  Website might take 10-30 seconds – or even longer -- to open

Click Flag to switch to your region

Account Dashboard

Select Printers

Section Printer Options

Select one of > Invite Users / Print Anywhere (Private Pickup)/ Remove Printer

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Message Content References

-- Take advantage of the extensive HP Video collection --

                                            ↓↓↓↓↓↓↓

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

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 Enter the device type and model name of your HP product

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