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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
07-26-2026 11:23 PM
I transferred ownership of a used HP DeskJet 2700. The previous owner removed it from their account. HP+ activation completed successfully. Web Services are connected, and the printer is connected to HP Connected. However, the printer reports ‘Cartridges Require HP Instant Ink,’ while my HP account shows ‘No subscriptions yet.’ I started the free trial through the HP Smart app, but it never created the subscription or sent a confirmation email.
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