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‎11-03-2023 12:59 PM

HP Recommended
Product: HP OfficeJet 8017

Hi, I updated my payment method in the app but my printer doesn't recognize it and says I can't print and I need to update my payment method.

1 REPLY 1

‎11-08-2023 10:34 AM

HP Recommended

Hi @Ellie880614,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for help with updating payment information to your instant ink account.

 

Kindly refer to the step "Change your payment information" from this link and let me know if that helps.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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