Hp printer monthly plan

[ingu1]

Can you tell me what HPs complaint system is, cos they don't appear to have one - just post it on a community board.  That's rubbish - every company legally required to have redress.   What's the process please?  I need to make a compliant against HP instant ink subscription - not providing any ink services but taking my money, and then threatening me to not honour the ink I paid for if I cancelled my subscription. 

[Dragon-Fur]

@ingu1 

After you have reviewed the available documents and information at the website,

Next,

Consider contacting HP Instant Ink Support in your region.

From the Support Website  Get HP Instant Ink Support

How Instant Ink works

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 -- No Joy?

Comments, questions, objections, or need information not found online at the  Get HP Instant Ink Support Website ?

Your faster option:

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

OR

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

++++++++++++++++++++++++++

What else?

We are not HP legal nor do we speak for HP services.

That said, I've forwarded your comments to our Community Moderator team.

Should there be a response, look for a message here before an agent uses other means to contact you.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[Nal_NR]

Hi @ingu1,

Welcome to the HP Support Community. 

I'd be happy to help you

Getting this issue sorted, might require one-on-one interaction to fix the issue via remote assistance.  

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!