I bought deskjet 2710e with 6 months of Instant Ink, I only got 2 months! Please help

[zzzwald]

Hello! I bought deskjet 2710e with 6 months of Instant Ink, I only got 2 months! Please help

[Rainbow23]

Hi @zzzwald,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that you are facing issues with activating your free trial months of Instant ink wherein you got only 2 months instead of 6.

When you enroll for the first time with a new printer, you might be eligible for a trial of HP Instant Ink.

1. To claim the trial that came with your printer, you must enroll during the eligibility period:
   1. Home / Home Office: within 7 days of printer setup.
   2. Business: within 14 days of printer setup.
2. During your trial, you can print up to the trial limit regardless of your plan.
3. You can change your plan at any time. If you change your plan during the trial, you are not charged.
4. There is currently no trial offer for the Paper Add-on service.

Want to make sure you received your ink or toner trial?

1. Sign into your account:
   1. Home / Home Office: Sign into your Instant Ink account
   2. Business: Sign into your Instant Ink for Business account
2. Click HP Instant Ink, then Overview in the left navigation menu.
3. Make sure the printer you are interested in is selected.
4. Your free months remaining are under Plan Details. Your free pages remaining during the month are in the Monthly Summary area.

 You may also refer to this link: https://support.hp.com/us-en/document/ish_3259776-1993270-16

I hope this helps and have a nice day ahead.

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