• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎12-07-2019 06:53 PM

HP Recommended
Product: HP Envy 7800 all in one printer

I can not find claim code to order ink for my printer.

2 REPLIES 2

‎12-10-2019 03:01 AM

HP Recommended

Hi @BendA1

 

Welcome to the HP Support Community. I'd be happy to assist you with the "Claim Code". 

 

Enable the Web-Services using these steps -

 

1. From the top of the screen, touch or swipe down the tab to open the Dashboard, and then touch ( Setup ).
2. Touch Web Services Setup .
3. Touch Yes to accept the Web Services terms of setup.
4. The printer will automatically check updates and set up Web Services.
5. Touch OK when you see Web Services have been set up successfully.
6. When the printer is connected to the server, the printer prints an information page, and shows Web Services Summary on the screen.

 

Enter only the first part of the HP ePrint address preceding "@hpeprint.com" as the claim code. For example, if your HP ePrint email is "abc@hpeprint.com", then "abc" is your claim code. Do not enter "@hpeprint.com" into the claim code field. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No

‎12-11-2019 09:46 AM

HP Recommended

If you sign up to HP instant Ink via this link http://try.hpinstantink.com/DQJLn, then use the code FREEINK as well, you get two months free with any plan you pick. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.