I can’t find a promo code or pin anywhere even though I’m suppose to get 3 months free i

[Kphillips2785]

• I bought a new hp dealer printer 4255e it says all over the box and papers inside that I get 3 months of free ink then they start to the worker at staples where I bought the printer also told me I would get 3 months free and hold on to the receipt because I would need it to set up the free service well I have the receipt and can’t find any code on alsi when it tells me to enter the promo code I pushed  the more information button and it said the promo code may be located on your flyer ( it’s not ) or some card that I don’t have and never received or in the welcome email from hp and it’s not on any of those things so I can’t find it anywhere does anyone know how I can find this stupid code/pin so I can sign up for the insta ink 3 months free service 

[Dragon-Fur]

@Kphillips2785 

Welcome to the HP English Community --

Answer

Contact Instant Ink Support and ask about current promotions.

If you wish to skip the how-to, details, important service contract and cancellation information, scroll down to "Your faster option".

Review

The "free trial" is a set period during which you are not charged the monthly fee for your plan.

True, should you go over your plan page limit, you are charged per set for "X" sets of pages as used.

Ink is included at no extra charge - this is true regardless of the plan you select.

10 pages or 700 pages - Ink is included as part of the plan.

Reminder

HP Instant Ink service is a legal contract --

There are obligations and responsibilities for both HP and you, the customer.

NOTES

If you wish to skip the how-to, details, important service contract and cancellation information, scroll down to "Your faster option".

and / or

If you don't find the help you need in the explanations, documents, or the  HP Instant Ink Support - Website,  scroll down to "Your faster option".

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What is an Instant Ink Promotion / Trial ?

The offer is generally for a one month or longer trial to HP Instant Ink subscription service.

To get the trial, you must sign up, select a plan, and commit to the print-by-page subscription model.

An HP Instant Ink subscription is a contact for service - ink is included in that service.

The trial is a suspension of the monthly plan costs during the trial period.

The printer must be connected to the Internet (Web Services) during the Trial and for the duration of the contract.  Connection is used by service to monitor plan usage status and by the printer to request ink.

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Next...

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What is "Free Ink"?

There is no extra cost for ink.

Ink is provided as part of your subscription - use a drop or use a cup full, ink is included at no extra cost.

Important

After the initial Ink Kit is mailed out, ink is sent (only) when the printer notifies the service that ink is depleted and a shipment is needed.

• All ink activated by the plan and all ink sent to you works as along as the trail / subscription service is active.

and

• Subscription / Instant Ink remains the property of HP and should be returned to HP at close (termination) of the service contract.

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Who Benefits?

Instant Ink is an excellent service for those who print regularly, print high-density documents or artwork, or perhaps print lots of homework.  For example, those who benefit the most include Teachers, musicians, writers who like hard copy, large families, small business offices, community centers, churches, and others who love -- or need -- to print on paper.

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HP Instant Ink  - Support Website / Documents / Cancel & Contact Information

Review >>>  How Instant Ink works

++++++++++++++++++++++++

Instant Ink Support Website

  HP Instant Ink Support - Website

Change Country / Region as needed

Scroll down to find phone contact information

What if?

It is important that you understand the Instant Ink cancellation / termination process and your responsibilities.

 >>> Open and read >>> HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

OR

Direct Link

 Cancel your account

Video – Cancel HP Instant Ink

 How to unsubscribe or cancel HP Instant Ink subscription

What if?

  HP Instant Ink - Stopping a cancellation

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 -- No Joy? 

Comments, questions, objections, or need information not found online at the  HP Instant Ink Support - Website ?

Your faster option

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

Reminder

Where available as an option, the phone number will display when the office is open for business.

Check to see when to call.

OR

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

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 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

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