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‎12-22-2023 09:16 AM - last edited on ‎12-26-2023 06:23 AM by HP Administrator

HP Recommended

Deskjet 2700 printer series

Series: [personal information removed]

 

We missed a payment and HP Smart has blocked us from printing or using our printer. I am trying to modify our credit card information so that we can make the payment but the cards will not update. I enter all the card information and the page says to verify the information again. We have tried 3 different credit cards with the same result each time.

 

At this point, I want somebody to talk to as I have urgent things to print. Is there a way to get in touch with an actual person for assistance? 

 

Thanks, 

Nicole

Category:
1 REPLY 1

‎12-25-2023 08:45 AM

HP Recommended

Hi @Nic_jacqueline,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for help with updating your payment information on your instant ink account.

 

Kindly refer to the payment related steps from this link and let me know if that resolves the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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