I canceled my ink subscription and want to know how to send back the unopened box of ink sent to me.

[CLB2025]

I can't seem to find anyone to ask this question and the HP virtual assistant said I might want to contact someone. I just want to send back the unopened box of ink cartridges. I never started the program as I was given this printer and there were full cartidges already in the printer but when I tried to connect it HP would not allow me to without getting this program. So now I am stuck with this unopened box that I want to send back. I have cancelled the subscription but don't want to be charged for the ink as I will not be using it. Can someone help me with this? 

[Hawks_Eye]

Hi @CLB2025 

Welcome to the HP Support Community! We're here to help you get back up and running.

I'm really sorry you're stuck with an unopened box of ink cartridges after canceling the subscription—it’s frustrating when you never intended to use the program and now feel locked into a charge. 

Let’s walk through how to return the cartridges.

Follow the instructions below to order recycling envelope-

Sign in to your instant ink account. 
https://instantink.hpconnected.com/us/en/l/

Your HP Instant Ink account page opens.

On your HP Instant Ink account page, click Order a Cartridge Recycling Envelope in the Help Center area.

Let me know if this helps.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye