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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
LKSTEP4
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I have an HP ENVY Photo 7858. I recently changed internet carriers. How do I change it in my printer

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HP Envy Photo 7858
Microsoft Windows 7 (64-bit)

How do I find the setup Wizard on my HP Envy Photo 7858 Printer.  I recently changed Internet Carriers and need to change in my printer. I need step by step guidance.

Thank you

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asmita6658
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Hi @LKSTEP4

 

Welcome to the HP Support Community. I'd be happy to assist you with the connectivity issue.

 

Please try these steps -

 

Step 1 Network Restore -

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).

2. Touch Network Setup.

3. Touch Restore Network Settings. A message appears stating that the network defaults will be restored.

4. Touch Yes.

 

Step 2 Reboot the devices -

1. Turn off the Router, Printer, and the computer.

2. Wait for 60 seconds.

3. Turn on the Router first and wait for all the lights to stabilize.

4. Turn on the printer and allow it to configure itself.

5. Turn on the computer.

 

Step 3 Run Wireless Wizard -

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Wireless).

2. Touch ( Settings ).

3. Touch Wireless Settings.

4. Touch Wireless Setup Wizard or Wi-Fi Protected Setup.

5. Follow the display instructions to complete the setup.

 

You may also refer to this document - HP Printers - No Connection after Router or Wi-Fi Settings Change

  

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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