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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP Recommended
Microsoft Windows 10 in S Mode

I have not received any free since purchasing HR printer in June.  Please help time is running out

1 REPLY 1
HP Recommended

@Sandra431 

 

Welcome to the HP Community Forum.

 

The way ink delivery is supposed to work ...

Check through the Website  FAQ

and

Start here:  Get HP Instant Ink Support

Open Section

Your ink  >  Where is my ink or toner? 

 

No Joy?

Comments, questions, objections, need information you cannot find online?

 

Your faster option:

Contact HP Instant Ink Support during business days and hours available in your region.

 

OR

 

You may choose to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our Community is not  HP Instant Ink Support   – Waiting generally works.

 

 

Things that are Instant Ink

Start…

Instant Ink >> Details / How-to / Articles

>>>> Contact Information  <<<<

 

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

 

OR

 

Instant Ink Support >> HP Instant Ink Support   

 

Instant Ink - Chat

 

Instant Ink Support Website – Read…

HP Instant Ink - Support, Enroll, FAQ, Terms of Service Contract

Not your home site?  Click the Flag to change to your region.

Scroll down – As available in your region, look for contact number on the webpage.

 

AND

 

Examples of the Terms of Service Contract for various regions

NOTE:  Terms of Service Document includes phone contact information

 

 Instant Ink - Terms of Service - USA

Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

Lots of  information – Instant Ink

 

Check through the Website  FAQ

and

Start here:  Get HP Instant Ink Support

Section

 

Scroll to bottom of web page >>  Section – Details -- Documents

 

Articles - Examples

  HP Instant Ink Help - Enrolling in HP Instant Ink

 

  HP Instant Ink Help – Solve Problems

  HP Instant Ink Help - Manage your account

  HP Instant Ink Help - Manage your ink or toner

  HP Instant Ink Help – Review your bill

  

 HP Instant Ink - Cancel Your HP Instant Ink Service

 Recycle your cartridges

 HP Instant Ink - Page Count Is Not the Same as Actual Pages Printed

 How do I fix a Printer not connected to the internet message?

 

 INSTANT INK PLATINUM The All-Inclusive Printer Subscription from HP  

 Scroll down to the FAQ – READ Everything

What is an HP Instant Ink Platinum subscription?

HP Instant Ink Platinum is a printer subscription program with an all-inclusive monthly payment. This payment includes the printer, 24/7 hardware support, next-business-day replacement warranty, and CarbonNeutral usage certification. The subscription also includes a new printer every two years.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.