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HP 14-dq0000 Laptop PC (56Z60AV)
Microsoft Windows XP

I need to talk to a support member to fix my login from the HP system not letting me open windows I got nine days. Ir I want a refund because I have tried and still not logging inm 

1 REPLY 1
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Hi @PourPeter,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I understand your frustration. It sounds like you're having trouble logging into your HP system and it's impacting your ability to work. Here are a few steps you can take to try to resolve the issue:

Check your credentials: Make sure you're entering the correct username and password. Sometimes, simple mistakes can lead to login issues.

Reset your password: If you're certain your credentials are correct but you still can't log in, try resetting your password. Most systems have a "Forgot Password" option that allows you to reset your password through email or SMS.

Clear your browser cache: If you're accessing the HP system through a web browser, try clearing your browser cache and cookies. Sometimes, stored data can interfere with the login process.

Try a different browser or device: If you're still unable to log in, try accessing the system from a different web browser or device. This can help determine if the issue is specific to your current setup.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
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