I have run out of ink and next shipment is in two months

[Tink74]

I am on a monthly program, and my printer recently ran out of black ink. The problem is that the ink status is not getting updated and the printer tells me there is still enough ink even though the cartridge is empty. I cannot get it to change status even though I have removed the cartridge and restarted the printer several times. When I check for future delveries it says I will get a new one in two months. How can ! get my printer to update the status to say it is empty? I reelly need new ink now! 

[Anand_Andy]

Hi @Tink74,

Welcome to the HP Support Community

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

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