I installed new cartridge and orange blinking light won't go off

[ellora1]

I installed a new cartridge.  A blinking orange light came on and won't go off and it won't print

[A_Gayathri]

Hi @ellora1,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are getting the orange blinking light on your HP DeskJet 4252e All-In-One Printer typically indicates an issue with the ink cartridges. 

Here are some steps you can follow to troubleshoot and resolve this issue:

Check the Cartridge Installation:

• Open the printer's ink cartridge access door.
• Ensure the cartridges are properly seated in their slots. They should click into place securely.
• Close the ink cartridge access door.

Clean the Cartridge Contacts:

• Turn off the printer and unplug it from the power source.
• Remove the ink cartridges from the printer.
• Use a lint-free cloth lightly moistened with distilled water to gently clean the electrical contacts on the ink cartridges and in the printer.
• Allow the contacts to dry for a few minutes.
• Reinstall the cartridges and close the access door.

Check for Protective Tape:

• Make sure you have removed any protective tape or plastic cover from the new cartridges.

Reset the Printer:

• Turn off the printer and unplug it from the power source.
• Wait for about 60 seconds.
• Plug the printer back in and turn it on.

Use Genuine HP Cartridges:

• Ensure that you are using genuine HP ink cartridges. Third-party or refilled cartridges can sometimes cause compatibility issues.

Update Printer Firmware: Update the firmware on an HP printer

• Ensure that your printer's firmware is up to date. You can check for updates through the HP Smart app or the HP Support website.

Run an Alignment:

• Sometimes running an alignment can resolve issues with new cartridges. This can usually be done through the printer’s control panel or the HP Smart app.

Check for Error Messages:

• If there is an error message on the printer's display, it can provide more specific information about the issue. Follow any instructions provided.

Refer to this document: HP DeskJet 4252e All-in-One Printer User manual

HP DeskJet 2800, 4200, 4900 Printers - Blinking lights and error codes 
 

I hope this helps. 

Take care and have a good day.

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