I just noticed I have been charged for HP Instant Ink since Jan 2024 --- not sure how this happened

[garynelson23]

I have had an HP Laser Jet Pro MFP M227fdw for several years 

Just noticed I have been being charged for Instant Ink on my Chase Credit Card -- not sure why as I never asked for Instant Ink

Please cancel and credit my card 

Thanks

Gary Nelson

[Dragon-Fur]

@garynelson23 

Welcome to the HP English Community --

Presumably, there is no way to end up with an voluntary Instant Ink subscription without having provided the Credit card to activate your selected plan.

?

Regardless, you can certainly cancel the service --

You cannot cancel Instant Ink "here" just by asking it be done.

Why?

We -- that is, the HP Community -- are not Instant Ink - not the service, not the contract, and not Instant Ink Support.

and

Instant Ink is a legal contract -- you must deliberately cancel it.

=====================================================

That you have been unaware of having subscribed might be best served by you contacting Instant Ink Support.

What?

The cancellation procedure can be done online -- the online procedure cannot not explain how you ended up where you are without having walked the path to get there.

Details below - please do read the information --

When you speak with Support, you will be informed of necessary actions and your responsibilities.

What to do?

Read the details -

Cancellation can be completed online.

Contact Instant Ink Support for help or wait here for an agent to find and respond to your post.

Start...

 HP Instant Ink Support - Website

Start here >>>  How Instant Ink works

++++++++++++++++++++++++

Instant Ink Support Website

  HP Instant Ink Support - Website

Change Country / Region as needed

Scroll down to find phone contact information

It is important that you understand the Instant Ink cancellation / termination process and your responsibilities.

 >>> Open and read >>> HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

OR

Direct Link

 Cancel your account

Video – Cancel HP Instant Ink

 How to unsubscribe or cancel HP Instant Ink subscription

What if?

  HP Instant Ink - Stopping a cancellation

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

Start with

 HP Instant Ink Support - Website

 >>> How Instant Ink works

Next...

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 -- No Joy?

Comments, questions, objections, or need information not found online at the  HP Instant Ink Support - Website ?

Your faster option:

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

Reminder

Where available as an option, the phone number will display when the office is open for business.

Check to see when to call.

OR

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

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HP LaserJet Pro MFP M227fdw  

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