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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎05-26-2020 03:28 PM

HP Recommended
Product: HP Officejet 9010
Operating System: Microsoft Windows 10 (64-bit)

I moved to Mexico, and could not successfully order compatible cartridges for my trustworthy HP Officejet Pro 8600. So I dumped that printer & just bought a new HP Officejet 9010 from Best Buy in Guadalajara. Best Buy advertised HP Instant Ink, which is the only  reason I went with the 9010. Now I am trying to enroll in Instant Ink, but I can't get them to ship to Mexico. I have a mail forwarding service in Texas, but I'm afraid HP will send me incompatible ink cartridges again. How do I resolve this problem?

1 REPLY 1

‎05-27-2020 07:49 AM

HP Recommended

@Scooter5562, Welcome to HP Support Community!

 

Unfortunately, you cannot enroll in the HP Instant Ink Program. Find below the list of supported countries-

 

I personally would recommend you use regular ink without enrolling. Though there is mail forwarding service available the ink service may not be very convenient.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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