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‎09-27-2022 07:57 AM - last edited on ‎09-27-2022 08:09 AM by

HP Recommended
Product: HP OfficeJet Pro 8710 All-in-One Printer

I want a refund for my printer. I 've been paying $12/month starting when my wife was in school.  It made me sick to sign up then, and I'm outraged now.  I have 900 rollover pages and 300 pages. I've used about five. You keep billing me, but you are not sending the ink, and if I have cartridges I don't use after I cancel the plan, I can't even finish them up.

2 REPLIES 2

‎09-27-2022 08:17 AM

HP Recommended

Oh, I forgot to mention the times that we were printing more, and I didn't have instant ink cartridges so I have to print elsewhere?  If you surge, you're screwed.

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‎09-29-2022 07:38 AM

HP Recommended

@birdfam_org

 

Welcome to the HP Support Community. 

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day! 


I am an HP Employee

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