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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎07-04-2025 05:00 AM

HP Recommended
Product: HP DeskJet 4122e All-in-One Printer

Getting this error whenever I try to continue with my purchase for instant ink. I have paid too but it is not going ahead, I tried on my smart phone too and on my laptop too but it is always giving error. Please help urgently. Check below error.

 Screenshot 2025-07-04 124433.png

1 REPLY 1

‎10-21-2025 04:08 AM

HP Recommended

Hi  @DeWa10 ,

 

Welcome to The HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I request you check with below list for the list of 'instant ink' compatible printers.

 

https://www.hp.com/de-de/printers/instant-ink/printer-compatibility.html#modal=modal-eligible-print…

 

Unfortunately HP DeskJet 4122e All-in-One Printer is not in the list of compatible printers for 'Instant ink'

 

If you  have paid for an older printer which you are trying to replace with this one, it will no longer be possible to onboard due this limitation.

If you are looking forward to any refunds, please reach out to HP support lines for further assistance.


Hope this helps resolve your issue.

 

I am an HP Employee. Although i am speaking for myself and not for HP.
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