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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎07-08-2022 11:55 PM

HP Recommended
Product: OfficeJet Pro 9010 Series
Operating System: Microsoft Windows 11

HP Instant Ink+ includes in it's contract the process of replacing your HP Instant Ink+ provided printer with a new one every few years or so as part of the service. I'm still not sure what to do with an old one when it gets replaced. I received an HP Instant Ink+ enrolled replaced printer from my father-in-law, but did some research, and found that I cannot add it to my HP Instant Ink+ plan. So, what do I do with this older printer, still in good shape, but not able to be put to good use?

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-12-2022 11:51 AM

HP Recommended

Hi @ShaneB-Z,

 

Welcome to the HP Support Community

 

I'd like to help!

 

As you received a replacement unit for the printer you will not able to use the service on the old one ,but you continue to use the printer with regular ink.

 

Hope this helps!

 

Keep me posted!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

 

Have a great day!

View solution in original post

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1 REPLY 1

‎07-12-2022 11:51 AM

HP Recommended

Hi @ShaneB-Z,

 

Welcome to the HP Support Community

 

I'd like to help!

 

As you received a replacement unit for the printer you will not able to use the service on the old one ,but you continue to use the printer with regular ink.

 

Hope this helps!

 

Keep me posted!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Was this reply helpful? Yes No
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