07-10-2019 10:54 AM - last edited on 07-10-2019 10:58 AM by Arthur-c
I’m paying £1.99 a month and rarely if ever print 50 pages. We’ve had no rollover and no replacement cartridges and now the printer is out of ink. What should I do? I’ve used the virtual help & been transferred to an agent, but it said it could not help me ‘at this time’ (5.45pm). What can I do?
07-14-2019 03:34 AM
Welcome to the HP Support Community.
Have you checked you HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.
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