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‎04-05-2025 05:39 PM

HP Recommended
Product: HP ENVY 6055e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I need a new color ink cartridge. 

When did it stop being automatic.

1 REPLY 1

‎04-06-2025 12:19 PM

HP Recommended

@Mewsmom, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your Color Ink Cartridge for HP ENVY 6055e All-in-One Printer! 

 

I understand you're looking for a new color ink cartridge and also mentioned that something which used to be automatic no longer is—let’s get this sorted for you. 😊

 

Just to help me guide you better, could you please share a bit more info:

 

Which HP printer model are you using?

When you say “it stopped being automatic,” are you referring to the ink reordering feature (like HP Instant Ink), or something else like auto-detection or color printing?

Did you recently install any updates or make changes to your printer settings?

 

Once I have these details, I’ll be able to walk you through the best next steps.

Looking forward to your reply!

ZOEY7886
I am an HP Employee

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