I need a human!

[Smema]

Ordering OfficeJet Pro  (14.99_month) and 100 printed pages per month (included) totalling $14.99 but you are tryiibg to charge $16.99 whixh is an extra $82 in this plan. Overview wasted.tpp much time on this already. I want to place the order but I'm not paying more than your advertised fee amount. 

Please correct this right away or im just going to buy something on Amazon, this isn't Rocket Science! Om really frustrated going through hoops and I have.still not gotten a human. 

Renee Shaw 

Edited

[Pallipurath]

Hi @Smema,

Welcome to the HP Support Community!  

  

We're here to help you tackle that hardware malfunction! Don't worry, we've got your back!  

If you are experiencing discrepancies with your HP Instant Ink billing, such as being charged $16.99 instead of the expected $14.99 for the OfficeJet Pro plan, here’s what you can do to resolve the issue:

I would request you to please share me the Email ID registered with Instant Ink.

  

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential.  

  

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link.  

You can use this link as well:  

Private Messages - HP Support Community 

We're looking forward to helping you resolve this issue!  

  

Stay tuned, and thanks for your patience!