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‎04-23-2023 01:33 PM - last edited on ‎04-23-2023 02:14 PM by Retired

HP Recommended

My last cartridges sent were not like the originals for my Envy 5000 printer.They keep charging me £2.99 but I can’t use the printer until I get more ink.

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1 REPLY 1

‎04-25-2023 01:48 PM

HP Recommended

Hi @Bren35,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

Instant ink cartridges will be bigger in size but will surely fit in.

To know how to install it please follow the steps from this link: https://www.youtube.com/watch?v=uNAdOob1fj4 

 

Let me know if this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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