-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Apps, Services & Software
- HP Instant Ink
- I need to update my email address

Create an account on the HP Community to personalize your profile and ask a question
08-12-2024
07:57 AM
- last edited on
08-12-2024
12:40 PM
by
RodrigoB
All I need to do is amend my email address from; [Personal Information Removed] to [Personal Information Removed]
I also had another email address: [Personal Information Removed]
I had to change the addresses as both my bt ones were hacked into.
08-13-2024 06:05 PM
Hi @Sheelaghhoyland ,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are trying to update your email address for your HP ENVY 6032e All-in-One Printer, follow these steps:
Open HP Smart App:
- Open the HP Smart app on your computer or mobile device.
Sign In:
- Sign in with your current HP account credentials.
Go to Account Settings:
- In the HP Smart app, click on your profile or account settings. This is usually found in the top right corner of the app.
Update Email Address:
- Look for an option to update or change your email address. Enter your new email address and save the changes.
Verify New Email Address:
- You may receive a verification email at your new address. Follow the instructions in the email to verify your new address.
If you're having trouble updating the email address through the HP Smart app, you might need to update it through the HP account website:
Visit HP Account Website:
- Go to the HP account management website here and sign in.
Access Profile Information:
- Go to the profile or account settings section.
Update Email Address:
- Change your email address and save the changes.
Verify New Email Address:
- Follow any verification steps if prompted.
Refer to this document: HP ENVY 6032e All-in-One Printer User manual
How to Change Your Printer Email Address from HP SMART
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.