cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
denban
New member
2 1 0 0
Message 1 of 2
140
Flag Post
HP Recommended

I unenroll in the Instant Ink Program and now my printer does not work

Envy 5000
macOS 10.14 Mojave

hi I tried the reset but still cant print

1 REPLY 1
HP Support Agent
HP Support Agent
6,637 6,638 618 704
Message 2 of 2
99
Flag Post
HP Recommended

I unenroll in the Instant Ink Program and now my printer does not work

Hi @denban

 

Welcome to the HP Support Community. 

 

To better assist you - 

 

1) Are you using Instant Ink cartridges or the regular cartridges? 

2) Are you getting any error message? 

3) Are you able to make a copy? 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation