INK CARTRIDGE COMPATIBILITY

[KALEY01]

Hello, 

I bought a printer in Germany. Now I am here in the Philippines and I want to use it. My problem is I cannot find the ink cartridge that is compatible. My printer is Hp Envy 4525. In Germany I am using Hp 302 ink cartridge. Here in the Phil, some store sellers of Ink told me that I can use Hp ink 63. My question is, can I use the Hp 63 ink even if my printer is purchased in Western Europe? HOPE YOU COULD HELP ME. THANK YOU. GOD BLESS, STAY SAFE.

[Kumar0307]

@KALEY01, Welcome to the HP Support Community!

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!