INK SCAM!

[Sarahmd1]

Hp keeps sending me ink that I do t need or want. I have asked them to STOP  s d they promise they will but my drawer keeps filling up with ink. I finally cancelled my credit card thinking I owned all those cartridges of ink but they remotely closed down my printer!  This is CRIMINAL to charge customers for ink and then not allow them to use it once the subscription is cancelled. I’ve spent Hours on hold trying to get it resolved. DONT USE HP!  They are a total SCAM!

[Valsimot]

When subscribed to instant ink you are paying monthly for printed pages not for ink, ink is free.

Once you cancel subscription free ink you received within subscription period can't be used, and need to be returned.

It's explained more in details in terms and conditions, no scam you just need to read before signing.

[Dragon-Fur]

@Sarahmd1 

I am sorry you were not aware of how the service works.

The information is available for your examination.

You can also contact Instant Ink Support -- Scroll down to "Your faster option"

@Valsimotis correct --

The contract explains as do a variety of other sources available on the HP Instant Ink Support - Website 

What is Instant Ink?

Print-by-Page Subscription – Ink Included

 >>>  How Instant Ink works

For Sara and those reading --

Subscription Ink is supplied without additional cost to your current and active Instant Ink plan.

and

Subscription Ink ONLY works as part of an active Instant Ink service plan.

 Why am I unable to print with HP Instant Ink cartridges?

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Examples of the Terms of Service Contract for various regions

NOTE: Terms of Service Document includes phone contact information

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

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Can't stand it?

Comments, questions, objections, or need information not found online?

Your faster option

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

OR

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

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