INSTANK INK

[LesleyFrance]

I am having a total nightmare with Instant INK - after my first cartridges supplied with the printer - the INTERNET INK ones didnt work - I have subscribed to instant ink 50 pages per month
so I admitted defeat & purchased new from Amazon - work perfectly , but still paying the monthly payment - yes you are right I should have returned as faulty in hindsight

Now my dilemma is - do I cancel my subscription & subscribe under the amazon scheme to benefit from 10e voucher ?? any suggestions gratefully received if you have been here

[Nal_NR]

Hi @LesleyFrance,

Welcome to the HP Support Community. 

I'd be happy to help you! 

What is the exact issue you are facing with your Instant Ink account?

Could you elaborate more?

I would need to know a few details regarding your Instant Ink account to help you get the ink cartridges sorted.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

I hope this helps resolve this issue completely,

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping