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Eadwine
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Solved!

Identifying whether cartridges are Instant Ink cartridges

HP Envy 5030
Microsoft Windows 10 (64-bit)

Hi all

 

I have tossed all the HP ink cartridges for this printer in the same return baggie that I got when I started the Instant Ink program, however I just read some of the service conditions, and that says that I can ONLY return Instant Ink cartridges. So.. I wager that means NOT the other ones, even though they are HP originals that I got when I bought the printer.

 

So.. out everything came and only one cartridge said "Instant Ink Ready" on the label. The other cartridges don't have this little bit of text on them. Does that mean that only this particular cartridge is part of the Instant Ink conditions or am I missing something?

 

Thanks!

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HP Support Agent
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Message 2 of 2
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HP Recommended

Solved!

Identifying whether cartridges are Instant Ink cartridges

@Eadwine,

 

Thank you for posting your query on HP Community,

 

HP Instant Ink cartridges are the property of HP and must be returned when empty, or when your service is cancelled

Postage-paid cartridge recycling envelopes are included with most HP Instant Ink shipments. 

 

In case if you ship the regular ink cartridges, that should not be a problem as they are still HP Cartridges and would follow the same process of recycling. 

 

I hope this information helps. Let me know if you need any further assistance. 

 

Take care and have a great day!

 

Thank you 🙂

Jeet_Singh
I am an HP Employee

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