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Message 1 of 2
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Ink Cartridge Complaint

macOS 10.13 High Sierra

I have just bought a new printer and will be going on the instant ink scheme but I needed to get some work done so I bought some 303XL Cartirdges at £80. It say up to 415 pages colour and my result was 100, how is that possible. This is the most ridiculous thing I have ever seen. I need to make a complaint and a big one. How???

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HP Support Agent
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Message 2 of 2
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Ink Cartridge Complaint

@mrtmather, Welcome to the HP Support Community!


What model printer do you use?

What type of documents did you print using the new ink cartridge?

If you are using the ink cartridge that came with the printer, 

  • The ink cartridges that go with the printers are setup ink cartridges that are designed to initialize the printer.
  • During the initialization of the printer, a large quantity of ink is consumed by the printer to complete the cycle.

Printing Photos/Borderless print outs or printing in BEST quality will consume more ink than usual.

For more information about cartridge yields and ink use, click here 


Keep me posted for further assistance.


I am an HP Employee

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