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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
ET12
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Ink Not delivered since 31 March

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HP 2630

I signed up to the instant ink service on the 31st of March but have not received the cartridges yet. Not sure who to contact or anyone else have a same problem. What app contact wasn’t useful and the auto contact keep saying the office is closed.  I had to buy two black and 1 coloured toner already. Thank you so much for any help. I appreciated. 

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asmita6658
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Hi @ET12

 

Welcome to the HP Support Community. I'd like to help. 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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asmita6658
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Hi @ET12

 

Welcome to the HP Support Community. I'd like to help. 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

View solution in original post

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Emma1409
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I signed up to instant ink on the 30th march was told approx 10 days have tried on virtual chat and that is no help to my delivery status... no update.. obviously understand there are problems around the world right now but then they should update delivery times. I cannot use my printer as I'm out of black ink... so it's useless... two kids that have to do school work and cant print anything 

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asmita6658
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@Emma1409

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

Asmita
I am an HP Employee

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