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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- HP Community
- Apps, Services & Software
- HP Instant Ink
- Re: Ink cartridge Issue
Create an account on the HP Community to personalize your profile and ask a question
02-11-2020 12:59 AM
Hi, first off no tel contact number for HP - FRUSTRATING!
Issue: Colour ink cartridge comes up with ink cartridge problem
I'm now hitting a brick wall as suggests I need replacement cartridge which can't be ordered as it come up with an error code.
Cleaned and followed process to fix and no joy.
Can someone advise please asap?
Solved! Go to Solution.
Accepted Solutions
02-11-2020 03:14 PM
Hello JRA710612,
Welcome to the HP Support Community!
I would be happy to assist you with your ink cartridge inquiry.
Please send me a private message with your Instant Ink account details (e.g. email address) so that I can look into your account and get you a replacement cartridge. Check next to your profile Name, you should see a little envelope, please click on it to send a private message.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a wonderful day!
JAMIEW1
I am an HP Employee
02-11-2020 03:14 PM
Hello JRA710612,
Welcome to the HP Support Community!
I would be happy to assist you with your ink cartridge inquiry.
Please send me a private message with your Instant Ink account details (e.g. email address) so that I can look into your account and get you a replacement cartridge. Check next to your profile Name, you should see a little envelope, please click on it to send a private message.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a wonderful day!
JAMIEW1
I am an HP Employee
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