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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
JRA710612
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Solved!

Ink cartridge Issue

HP Recommended
HP Envy 5546
Microsoft Windows 10 (64-bit)

Hi, first off no tel contact number for HP - FRUSTRATING!

Issue: Colour ink cartridge comes up with ink cartridge problem

I'm now hitting a brick wall as suggests I need replacement cartridge which can't be ordered as it come up with an error code.

Cleaned and followed process to fix and no joy.

Can someone advise please asap?

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JamieW1
Level 4
Level 4
30 30 7 10
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Hello JRA710612,

Welcome to the HP Support Community!

I would be happy to assist you with your ink cartridge inquiry.

Please send me a private message with your Instant Ink account details (e.g. email address) so that I can look into your account and get you a replacement cartridge.  Check next to your profile Name, you should see a little envelope, please click on it to send a private message. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a wonderful day! 

JAMIEW1
I am an HP Employee

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JamieW1
Level 4
Level 4
30 30 7 10
Message 2 of 3
Flag Post
HP Recommended

Hello JRA710612,

Welcome to the HP Support Community!

I would be happy to assist you with your ink cartridge inquiry.

Please send me a private message with your Instant Ink account details (e.g. email address) so that I can look into your account and get you a replacement cartridge.  Check next to your profile Name, you should see a little envelope, please click on it to send a private message. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a wonderful day! 

JAMIEW1
I am an HP Employee

View solution in original post

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JRA710612
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Hi, email address is [Personal Information Removed]

Thanks

Jonathan

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