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‎08-06-2024 06:07 PM

HP Recommended
Product: HP OfficeJet 4650 All-in-One Printer

I canceled my subscription a while ago, and today I just started it again. Am I not able to use subscription ink cartridges from my last subscription I never opened?

1 REPLY 1

‎08-09-2024 04:48 AM

HP Recommended

Hi @Jomarie59,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

If you have canceled your HP Instant Ink account, the instant ink cartridges may not work if you try to re-enroll. To re-enroll in the program, you might need to use regular HP cartridges first before you can start using the instant ink cartridges again.

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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