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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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HP ENVY 5032 All-in-One Printer

Hello, 

 

I just received an email saying ink cartridge dispatched which is great however it’s delivering to the wrong address. 

I have changed the address now however it’s too late (am Owning up to my fault) however can I get some ink delivered to my current address? How? There’s no option on my app or online account (which is the same as the app) am billed direct debit with HP Ink and feel perhaps best course is to cancel billing and set up a new one? 

1 ACCEPTED SOLUTION

Accepted Solutions
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Hi @APrinterGuy1,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand the ink was delivered an older address.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

View solution in original post

1 REPLY 1
HP Recommended

Hi @APrinterGuy1,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand the ink was delivered an older address.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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