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‎05-01-2022 02:51 AM - last edited on ‎05-01-2022 11:06 AM by Retired

HP Recommended
Product: HP ENVY 5032 All-in-One Printer

Hello, 

 

I just received an email saying ink cartridge dispatched which is great however it’s delivering to the wrong address. 

I have changed the address now however it’s too late (am Owning up to my fault) however can I get some ink delivered to my current address? How? There’s no option on my app or online account (which is the same as the app) am billed direct debit with HP Ink and feel perhaps best course is to cancel billing and set up a new one? 

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6 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-02-2022 07:19 AM

HP Recommended

Hi @APrinterGuy1,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand the ink was delivered an older address.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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1 REPLY 1

‎05-02-2022 07:19 AM

HP Recommended

Hi @APrinterGuy1,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand the ink was delivered an older address.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

1 person found this reply helpful
Was this reply helpful? Yes No
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