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Create an account on the HP Community to personalize your profile and ask a question
03-29-2023 03:49 AM
I have run out of the tri colour ink and have had no replacement. I pay every month, but have not received any ink recently.
Can you advise please
Sue11021
Solved! Go to Solution.
Accepted Solutions
03-29-2023 11:13 PM
Hi @Sue11021,
Welcome to the HP Support Community.
I'd like to help!
To be able to answer you effectively, we need some information
I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted.
Since the instant ink account details are confidential, please send me the required information via private message.
I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
I hope this helps resolve this issue completely,
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping
Nal_NR-Moderator
I am an HP Employee
03-29-2023 11:13 PM
Hi @Sue11021,
Welcome to the HP Support Community.
I'd like to help!
To be able to answer you effectively, we need some information
I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted.
Since the instant ink account details are confidential, please send me the required information via private message.
I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
I hope this helps resolve this issue completely,
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping
Nal_NR-Moderator
I am an HP Employee