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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
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- HP Instant Ink
- Ink jets clogged:
Create an account on the HP Community to personalize your profile and ask a question
08-15-2023 02:39 PM
If your surface ink jets are somewhat clogged and you can’t use liquid to clean.
Use a fine sewing needle long enough to hold.
With a bright light ; slowly move your needle around the perforated surface and use soft tissue for cleaning.
You should be able to see all your clogged areas (do not overdue it cause damage..)
Run your cleaning solution see if it works?
08-18-2023 11:04 AM
Hi @py4
Welcome to HP Support Community.
Thank you for posting your query. I will be glad to help you.
To understand the issue and help you, please confirm your concern.
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee