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‎04-24-2023 01:53 PM - last edited on ‎04-26-2023 11:10 AM by HP Administrator

HP Recommended

Ink from all colored cartridges at 1st mailing leaked when I pulled the tabs.  (Black did not).  Next mailing 2 leaked when I pulled the tabs (yellow did not).  Next mailing  of the blue and and red, I did not pull the tab but cut off the wrapping.  When I removed the orange handles, the ink leaked from the round holes.  I wiped them up and have installed them (cut off the tabs on these.).  Hope this works and doesn’t continue to leak inside the printer?  I am 8400 feet. Altitude and think maybe that could be the problem?  Instant ink has been quick to replace the cartridges (except the shipment of just the 2 cartridges got lost somewhere in the fedex system) and I called and they reshipped.  But it is a waste of time to try to get an answer from HP about high altitude cartridges if there is such a thing.  I go back to R50 with HP and have not had this problem-ink leakage  before.  Messed up clothes and carpet the first time.  Pain in the Butt.

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1 REPLY 1

‎04-26-2023 07:15 AM

HP Recommended

Hi @Vailbob 

 

Welcome to the HP support community.

 

I understand that your HP Ink leaks, I am glad to assist you

  

To be able to assist you better please let me know the Ink model number.

 

Cheers.

Raj2111
I am an HP Employee

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