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04-24-2023 01:53 PM - last edited on 04-26-2023 11:10 AM by JessikaV
Ink from all colored cartridges at 1st mailing leaked when I pulled the tabs. (Black did not). Next mailing 2 leaked when I pulled the tabs (yellow did not). Next mailing of the blue and and red, I did not pull the tab but cut off the wrapping. When I removed the orange handles, the ink leaked from the round holes. I wiped them up and have installed them (cut off the tabs on these.). Hope this works and doesn’t continue to leak inside the printer? I am 8400 feet. Altitude and think maybe that could be the problem? Instant ink has been quick to replace the cartridges (except the shipment of just the 2 cartridges got lost somewhere in the fedex system) and I called and they reshipped. But it is a waste of time to try to get an answer from HP about high altitude cartridges if there is such a thing. I go back to R50 with HP and have not had this problem-ink leakage before. Messed up clothes and carpet the first time. Pain in the Butt.