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05-01-2024
08:19 AM
- last edited on
05-06-2024
08:34 AM
by
JessikaV
My printer seems to have run out of black ink but I have not received any new ink since January. Can someone help me figure out how to get the system to register that I need ink? It says my levels are fine but the printed pictures have no black ink in them.
05-02-2024 10:26 AM
Hi @megconst,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
I see that you are looking for help with replacement ink for your printer.
To validate your instant ink subscription, we need some information related to instant ink account. This information cannot be shared on a public post.
I have sent you a private message to get this information. Please reply to this in a private message.
To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee