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Create an account on the HP Community to personalize your profile and ask a question
05-07-2023
09:34 AM
- last edited on
05-08-2023
07:14 AM
by
PalenoRafael
- How can I order ink if I can’t get my flipping printer registered! 🤨 I’ve put a post on here already about the troubles of registering but until that’s solved I can’t get an ink subscription??
05-07-2023 12:07 PM
Welcome to the HP Community Forum.
True - posting here in the Community is not the same as contacting Instant Ink Support.
We are mainly a peer-to-peer user forum.
True, too, that contacting Instant Ink Support might be limited to days and hours of business in your region.
I will submit a request that your concern be reviewed by our Moderator team and to have your message moved to Apps and Services > Instant Ink for better visibility.
Read about how the plans work and how to ask for help or additional information:
Go here: Get HP Instant Ink Support
Change Country / Region as needed
Scroll down to find phone contact information
Things that are Instant Ink
Start…
Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<
Tried “everything” in the Instant Ink support site -- No Joy?
Comments, questions, objections, or do you need information you cannot find online?
Your faster option:
Contact HP Instant Ink Support during business days and hours available in your region.
OR
You may choose to wait here in the HP Community for an agent to find and respond to your question.
When necessary, Agents can access private information.
Waiting is not faster – our Community is not HP Instant Ink Support – Waiting generally works.
Instant Ink - Contact Information
Active subscription?
Contact Instant Ink Support from within your Instant Ink Account
OR
Contact >> HP Instant Ink Support
Instant Ink Support Website – Read…
HP Instant Ink - Website > Support, Enroll, FAQ
Not your home site? Click the Flag to change to your region.
Scroll down – As available in your region, look for contact number on the webpage.
NOTE for UK customers:
Open HP Store > Scroll down > Switch flag / region to UK > Select Support > Select Instant Ink
And / Or
AND
Examples of the Terms of Service Contract for various regions
NOTE: Terms of Service Document includes phone contact information
Instant Ink - Terms of Service - USA
Instant Ink – Terms of Service - UK
TERMINI DI SERVIZIO DI HP INSTANT INK - Italy
Instant Ink - Terms of Service - Ireland
CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France
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Support Information – Instant Ink
Check through the Website FAQ
and
Scroll down to find phone contact information
Change Country / Region as needed
Sections / Tabs
- Your ink - including section(s) Where is my ink or toner? / Why are my cartridges so big?
- Your HP Instant Ink account – including Section Manage your account when you replace your printer
- Your printer connections
Read to understand the cancellation process and your responsibilities
HP Instant Ink - Cancel Your HP Instant Ink Service
Video – Cancel HP Instant Ink
How to unsubscribe or cancel HP Instant Ink subscription
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Something Different
INSTANT INK PLATINUM The All-Inclusive Printer Subscription from HP
Scroll to the bottom of the Web Page > Click to "View more"
Read section Warranty and support
In that section, find the contact information to speak with Instant Ink Platinum Support.
Additional Information on the Platinum service:
Scroll to the FAQ – READ Everything
What is an HP Instant Ink Platinum subscription?
HP Instant Ink Platinum is a printer subscription program with an all-inclusive monthly payment. This payment includes the printer, 24/7 hardware support, next-business-day replacement warranty, and CarbonNeutral usage certification. The subscription also includes a new printer every two years.
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Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
05-08-2023 08:43 AM
Hi @DiamondJulie,
Welcome to the HP Support Community.
This issue might require one on one interaction over the phone to fix it.
I've sent you a private message with further instructions to talk to instant ink support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link
Take care and have a great day ahead!