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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎05-05-2022 01:19 AM

HP Recommended

Good afternoon,

My instant ink shipment has been sent today, but to my old address. I had forgotten to change it after moving house. It has now been updated on my profile. 
What can I do about the cartridge sent to the wrong address? I have no guarantee that the new occupiers will forward it on. I won’t be able to request an additional cartridge because the system will know that one was already sent out.

 

Kind regards,

Rob

Category:
2 people had the same question
1 REPLY 1

‎05-06-2022 09:50 AM

HP Recommended

@ibiris

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

I'd first ask you to ask the new occupiers to send it to you.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day! 

 

 


I am an HP Employee

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