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- Insta Ink is sending the wrong size cartridge after 2 years

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10-28-2022
07:27 AM
- last edited on
10-28-2022
01:55 PM
by
RodrigoB
How do i get insta ink to listen that the new cartridges they are sending are too long, my printer door will not close. When you call Insta ink all you get is someone reading from a script
11-06-2022 07:08 AM
Hi @Rlbake
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.
I see that the cartridges of your HP printer does not install properly as the cap would not close properly.
Instant ink cartridges will be bigger in size but will surely fit in.
Please follow the steps from this video to know how to install it.
Let me know if this helps.
Take care and have a good day.
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