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‎04-25-2022 05:05 AM - last edited on ‎04-27-2022 07:49 AM by Retired

HP Recommended
Product: HP ENVY 6055 All-In-One Printer
Operating System: Microsoft Windows 11

Hello.  A little annoyed and frustrated.

I have Insta ink.  I still have new packages of ink but can't print.  Why do I have to pay for ink something I don't need to print. Why can't I just pay my $5.99 for my 100 pages.

Any assistance would be greatly appreciated.  

Carmen

 

1 REPLY 1

‎04-28-2022 03:26 AM

HP Recommended

Hi@10MaMa12,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the Instant Ink. I apologize for the Inconvenience. 

 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. 

 

Please reach out to the HP Technical Support team in your region regarding the warranty best options.

Click on this link https://support.hp.com/us-en/contact-hp 

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

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Have a great day!

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