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03-10-2025 07:20 AM
Hi @Nan107,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand that you're concerned about whether your HP Instant Ink subscription will work while you're traveling to Mexico. Let’s go through some important points and troubleshooting steps to ensure a smooth experience:
Instant Ink Regional Availability
- HP Instant Ink services are only available in specific countries. If your subscription was activated in the U.S., it may not work in Mexico.
- You can check HP’s official Instant Ink support page to confirm service availability in Mexico.
Shipping of Instant Ink Cartridges
- HP Instant Ink cartridges are shipped based on your registered address. Since Mexico is outside the U.S., HP won’t ship replacement ink to a foreign address.
- If you have regular Ink cartridges before leaving, take them with you to continue printing after regional reset.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
darkmaniac0007
HP Support
darkmaniac0007
I am an HP Employee