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‎06-25-2023 09:01 PM

HP Recommended
Product: HP OfficeJet 4652 All-in-One Printer
Operating System: Microsoft Windows 11

My office jet 4652 keeps saying on instant ink website unable to connect to printer. My printer was off for a year without it being used. Today I turned it on and turned instant ink on and now it won't print saying it can't connect. It's connected to wifi just fine and web services are on. It receives the documents just won't print saying unable to print contact instant ink but my bill is paid. Someone help please. 

1 REPLY 1

‎06-28-2023 10:38 AM

HP Recommended

@JohanMP

 

Welcome to the HP support community.

 

I understand that your printer is not connecting to the web services, I am glad to assist you. 

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

 If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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