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‎07-12-2021 10:28 PM

HP Recommended
Product: Deskjet 4152e
Operating System: iOS

Has anyone had an issue with the instant ink subscription being canceled, not initiated by yourself?

I signed up for instant ink free trial, was charged $5.39 twice, then received an email which says my subscription cancellation was successful. 
I don’t know how to get ahold of customer support online, is it something I need to call to get answers?

why is there no live agent chat option, or am I missing where it is located?

Category:
1 REPLY 1

‎07-14-2021 08:33 AM

HP Recommended

@KittenGhost

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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