Instaink enrollment

[KickinNScreamin]

I keep getting this wrror message. It would help if I knew what the issue was!!! Can't enroll unless this is cleared. Help!÷

 

[Echo_Lake]

@KickinNScreamin

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

• Have you tried the enrollment process from the PC or Mac? If not I would recommend try completing the enrollment process from the computer. 

If your printer has not yet been added to your HP account, go to 123.hp.com to download the HP Smart app for your computer or mobile device. The HP Smart app guides you through the printer setup and enrollment process.

• If your printer has already been added to your HP account but is not yet enrolled in Instant Ink, follow these steps.

  1. Sign into your HP Instant Ink account.

  2. If HP Instant Ink  displays as a choice in the left menu, click HP Instant Ink > Plan Overview.

  3. Click Enroll Another Printer or Enroll/Replace Printer to complete the enrollment.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.